Adventure Guide/Facilitator Job Openings

Job Title: Guide Both Full Time and Part-Time Openings

Reports To:  Operations Manager and Chief Adventure Officer

Duties & Responsibilities:

• Lead guests on tours including zip lines, climbing wall, challenge course, kayaking, mountain biking, hiking, fishing, geo-caching, river tubing, team building of both youth and adult groups.
• Build strong relationship with guests explaining eco-tourism aspects (local flora, fauna, geology, history, fun facts)
• Demonstrate ability to build trust, confidence and good communication
• Communicate with guests and staff in professional and friendly manner that instills trust, support and creates lasting memories
• Lead corporate, school and other groups in team building designed to improve relationships
• Assess the safety functionality of all adventure equipment prior to use.  Makes sure that adventure course is clean of trash, safe and in good working order
• Monitor and provide a safe and fun environment for all guests and ensures that everyone adheres to company safety procedures
• Maintains all adventure and office apparatus ensuring that equipment is clean, orderly and accounted for & reconciled each day
• Act as positive ambassador whenever asked about company and its service offerings
• Answer phones, complete maintenance logs, makes reservations, registers guests, conduct business transactions, and collects fees for tours, food, store sales
• Works in office with making sales, taking reservations, and orienting guests as needed
• Promote the business by attending events, calling prospective clients and helping distribute material about TA
• Creating memories by taking pictures of guests during tours.

Required Experience & Qualifications:

• Friendly and passionate about working in outdoor adventure eco-tourism industry
• Very good at communicating to guests in a confident and amicable manner
• Be in excellent physical health and able to handle physical aspects of running tours, conducting safety rescues, assisting guests
• Works well with staff at creating a safe, fun and enjoyable workplace
• Enjoys working and teaching people new skills and is patient with those who do not pick up skills quickly
• Comfortable leading groups ranging in age from children to older adults
• Able to assess and diffuse difficult situations
• Physically able to teach and rescue guests from precarious situations including lifting guests and performing first aid
• On the fly problem solver
• Able to work variety of shifts
• Previous outdoor guiding and recreation management education a plus.  Also prior related environmental studies a plus.
• Skills in climbing, belaying, mountain biking, kayaking, working with ropes, sailing, using GPS systems for geo-caching a plus
• Must be proficient swimmer.
• Knowledge of equipment, courses, geography, geology, history, ecology, and wildlife of area
• Comfortable using computer including Microsoft Office applications and Internet
• Comfortable using general office equipment including computers, phones, faxes, credit card machines, printers, cash register etc.
• Subject to criminal background and random drug tests
• Ability to drive 15 passenger van and has clean driving record
• Certified in first aid and CPR
• Must be at least18 years old.